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Shipping Policy
Thank you for shopping with loammercantilepte. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
2. Shipping Time
Estimated delivery times vary depending on the destination and shipping carrier.
- Processing Time: 1–3 Business Days
- Standard Shipping: 7–15 Business Days
- International Shipping: 10–20 Business Days
Please note that delivery times are estimates and are not guaranteed.
3. Shipping Costs
Shipping fees, if applicable, will be calculated and displayed at checkout before payment is completed.
From time to time, loammercantilepte may offer free shipping promotions on eligible orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Tracking updates are provided by the shipping carrier and may take several days to appear after shipment.
5. International Shipping
We ship to many countries worldwide.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
loammercantilepte is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.
7. Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is beyond our direct control.
If your package is lost, significantly delayed, or marked as delivered but not received, please contact the shipping carrier first. You may also contact us, and we will do our best to assist you.
8. Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the package and product.
We will review the issue and work with you to find an appropriate solution.
9. Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact our customer support team.
Thank you for choosing loammercantilepte.
Email:LoamMercantilePte@outlook.com